Potoroo Palace

📍 Potoroo Palace, Princes Highway, Merimbula NSW, Australia

1. Opening Hours: Open daily 9am to 4pm. Closed Christmas Day.
2. Accessibility: Actively welcomes people with access needs. Accept the Companion Card . Employ people with disability . Train your staff in disability awareness. Website meets WCAG 2.0 accessibility standards . Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements) . Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations) . Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia), Caters for people who use a wheelchair. Have step free outdoor pathways (includes picnic areas, barbecues and shelters). Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs). Have step free access to restaurant, lounge and bar. Have step free access to the conference or function room . Have an accessible public toilet which is unlocked. Have a wheelchair accessible toilet / shower and change room. Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high). Caters for people with high support needs who travel with a support person. Caters for people with allergies and intolerances. Train your staff to respond to allergic reactions. Adhere to The Food Authority requirements for allergy management in food preparation. Provide toiletries which are chemical and fragrance free (if requested). Use organic (chemical and fragrance free) cleaning products.