Goulburn Regional Art Gallery

📍 Goulburn Regional Art Gallery, Church St, Goulburn NSW, Australia

1. Opening Hours: Monday-Friday 9am to 5pm. Saturday 12pm to 4pm. Closed Sunday and Public Holidays
2. Family Friendly: Children are always welcome at the Gallery. Bathrooms within the Civic Centre foyer have baby changing facilities and breastfeeding is welcome. We run activities for children five days a week so stay informed about how we can engage your little one or ask at the desk if we can help.
3. Accessibility: Actively welcomes people with access needs. Offer multiple options for booking – web, email, phone . Offer a range of contact methods for receiving complaints. Employ people with disability. Train your staff in disability awareness . Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request) . Ask all visitors if there are any specific needs to be met . Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements) . Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations) . Caters for people who use a wheelchair. Have step free outdoor pathways (includes picnic areas, barbecues and shelters). Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs). Have step free access to the conference or function room . Have accessible seating areas in theatrette. Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy). Have an accessible public toilet which is unlocked. Have a wheelchair accessible toilet / shower and change room. Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating). Have a wheelchair/scooter charging station (power point) in an accessible location. Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high). Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia) . Train your staff in communicating with people with learning or behavioural challenges. Use Plain English / easy read signage and information (includes menus and emergency information). A quiet space is available at the venue/ facility. Caters for people who are blind or have vision loss. Provide information in large print. Provide digital communication materials (hard copy information is also available on line). Use easy read fonts in your signage and communication materials (Helvetica and Arial). Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss). Have handrails on all your stairways. Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire). Caters for people who are deaf or have hearing loss. Train your staff in communicating with people who are deaf or have hearing loss. Have volume controlled phones. Have visual alerts for emergencies (Include flashing light). Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music). Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids) . Use floors/coverings which are slip resistant, firm and smooth. Have grab rails in the bathroom. Provide seating in common areas including reception area. Caters for people with high support needs who travel with a support person. Have a place to store medical equipment (eg oxygen). Caters for people with allergies and intolerances. Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator.