Canberra Moon Festival

📍 City Walk, Canberra ACT, Australia

1. When is it on: 5-7 September
2. Accessibility: Actively welcomes people with access needs. Offer multiple options for booking – web, email, phone . Offer a range of contact methods for receiving complaints . Accept the Companion Card . Train your staff in disability awareness . Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request) . Ask all visitors if there are any specific needs to be met . Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements) . Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations) . Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia) . Use Plain English / easy read signage and information (includes menus and emergency information). Caters for people who are deaf or have hearing loss. Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids) . Caters for people who use a wheelchair. Have an accessible public toilet which is unlocked. Have a wheelchair accessible toilet / shower and change room.