Aqua Warrior Redcliffe

📍 Aqua Warrior Australia, Hornibrook Esplanade, Clontarf QLD, Australia

1. Accessibility: Actively welcomes people with access needs. Offer multiple options for booking – web, email, phone . Offer a range of contact methods for receiving complaints . Accept the Companion Card . Train your staff in disability awareness . Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements) . Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations) . Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia) . Train your staff in communicating with people with learning or behavioural challenges. Use Plain English / easy read signage and information (includes menus and emergency information). Caters for people who are deaf or have hearing loss. Train your staff in communicating with people who are deaf or have hearing loss. Have visual alerts for emergencies (Include flashing light).