Precious Young Explorers Tour

📍 Museum of Brisbane, Adelaide Street, Brisbane City QLD, Australia

1. When is it on: Tuesday 23 September, Thursday 25 September, Tuesday 30 September and Thursday 2 October
   9:15am–10:15am
2. What ages is it suitable for: 6 to 12 years.
3. Accessibility: Actively welcomes people with access needs. Offer multiple options for booking – web, email, phone . Offer a range of contact methods for receiving complaints . Accept the Companion Card . Employ people with disability . Train your staff in disability awareness . Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request) . Ask all visitors if there are any specific needs to be met . Website meets WCAG 2.0 accessibility standards . Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements) . Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations) . Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia) . Train your staff in communicating with people with learning or behavioural challenges. Use Plain English / easy read signage and information (includes menus and emergency information). A quiet space is available at the venue/ facility. Caters for people who are blind or have vision loss. Use easy read fonts in your signage and communication materials (Helvetica and Arial). Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss). Have raised tactile buttons in your lifts. Have handrails on all your stairways. Caters for people who are deaf or have hearing loss. Train your staff in communicating with people who are deaf or have hearing loss. Have volume controlled phones. Have visual alerts for emergencies (Include flashing light). Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music). Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids) . Have grab rails in the bathroom. Provide seating in common areas including reception area. Caters for people who use a wheelchair. Have step free outdoor pathways (includes picnic areas, barbecues and shelters). Have a doorbell or intercom at an accessible height and display a contact number (accessible height is 900mm-1100 mm). Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs). Have step free access to restaurant, lounge and bar. Have step free access to the conference or function room . Have accessible seating areas in theatrette. Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height. Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy). Have an accessible public toilet which is unlocked. Have a wheelchair/scooter charging station (power point) in an accessible location. Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high). Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement). Caters for people with allergies and intolerances. Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc). Adhere to The Food Authority requirements for allergy management in food preparation. Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator. An access and inclusion statement is available (make this available on your website). https://www.museumofbrisbane.com.au/visit-us/access/.