Coffs Coast Wildlife Sanctuary

Child Friendly Dining

Peckish Penguin Cafe: The Cafe serves breakfast until 1130am, and lunch from 1130am – 230pm. We also serve delicious coffee, cold drinks, icecream and a selection of cakes and sweets all day.

📍 Coffs Coast Wildlife Sanctuary, Orlando Street, Coffs Harbour NSW, Australia

1. Opening Hours: Daily 9am to 3pm.
2. Accessibility: Actively welcomes people with access needs. Offer a range of contact methods for receiving complaints . Accept the Companion Card. Employ people with disability . Train your staff in disability awareness . Ask all visitors if there are any specific needs to be met . Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements) . Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations) . Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia) . Train your staff in communicating with people with learning or behavioural challenges. Use Plain English / easy read signage and information (includes menus and emergency information). A quiet space is available at the venue/ facility. Caters for people who are blind or have vision loss. Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays). Use easy read fonts in your signage and communication materials (Helvetica and Arial). Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss). Have handrails on all your stairways. Caters for people who are deaf or have hearing loss. Train your staff in communicating with people who are deaf or have hearing loss. Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids) . Have grab rails in the bathroom. Provide seating in common areas including reception area. Caters for people who use a wheelchair. Have step free outdoor pathways (includes picnic areas, barbecues and shelters). Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs). Have step free access to restaurant, lounge and bar. Have step free access to the conference or function room . Have accessible seating areas in theatrette. Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy). Have an accessible public toilet which is unlocked. Have a wheelchair accessible toilet / shower and change room. Provide wheelchair access to spa/gym . Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height). Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating). Have a wheelchair/scooter charging station (power point) in an accessible location. Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high). Caters for people with allergies and intolerances. Train your staff to respond to allergic reactions. Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator. An access and inclusion statement is available (make this available on your website). .