Chocolate Escape Room

Disclaimer – Family friendly. This activity is designed with no jump scares, no dark elements or anything other than a chocolate wonderland.

📍 Hunter Valley Chocolate Escape, Deasys Road, Pokolbin NSW, Australia

1. Opening Hours: Friday- Monday, 10am to 5.30pm.
2. Audience requirements: Must be with parent/guardian. No prams. Must be able to walk or be carried.
3. Car Parking: Ample on-site parking available.
4. Accessibility:
5. What is included: 5 chocolate tastings. Please advise us of nut or any allergies prior to event.  Chocolate also available for sale.
6. Will I be in a room with other people: No, we do not combine groups in the Escape Room
7. Is there food available onsite: No, however there are several options close by including Nineteen, Yellowbilly Restaurant, Peter Draytons Brewery and Muse Kitchen.  You may order Cheese Platters online, suitable for up to 4 people and lunch packages suitable for up to 3 people.  If you have dietary requirements you can bring your own food but we do not remove the rubbish and you will need to sit one of our picnic tables outside.

CANCELLATION POLICY/ REBOOKING

• Update 24th March 2024. If your booking was before this date the policy is on your confirmation email.

• Bookings can be rebooked or cancelled for free online only through your confirmation email 12 hours prior to your booking. 

• On the day of your bookings, no refunds or cancellations apply. If unforeseen circumstances arise we may be able to change the time only on the day, pending availability,  for a charge of $25. Please notify us before your booking and we will do our best and try to accommodate you. After your booking time, we do not have the ability to refund, cancel or change your booking. Corporate bookings cannot be changed after numbers have been confirmed 24 hours prior.

• In regards to deposits, you need to confirm with us prior to the day of your booking. Numbers unfortunately cannot be changed on the day and you will be charged the confirmed amount of people through the system, even if you don’t show. Payments can be made on the day and we accept card, after pay or cash payments in store. Deposit bookings cannot be changed online due to system limitations. You will need to call.

• In the unforeseen circumstances, Sutton Estate reserves the right to cancel any bookings if we are not able to host your experience. In circumstances out of our control,  such as a natural disaster or power outage, we will issue a gift certificate that doesn’t expire. You will be notified by text message and certificate will be issued to the email on the booking. 

• Please do NOT ask us to waive our policy – It’s our policy that we make as a business, as we have to refuse.

• Gift Vouchers cannot be refunded to cash.

• If you book, you agree to our terms and conditions. If you do not agree – Do not book.

• Due to Fire Safety , we are only allowed 2 spectators for each activity per booking.