Abbey Medieval Festival

Accessibility: Actively welcomes people with access needs. Accept the Companion Card. Employ people with disability. Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request). Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia). Train your staff in communicating with people with learning or behavioural challenges. Use Plain English / easy read signage and information (includes menus and emergency information). A quiet space is available at the venue/ facility. Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids) . Have grab rails in the bathroom. Caters for people who are blind or have vision loss. Provide information in large print. Use easy read fonts in your signage and communication materials (Helvetica and Arial). Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss). Have an appropriate area for toileting an assistance dog. Caters for people who are deaf or have hearing loss. Train your staff in communicating with people who are deaf or have hearing loss. Have visual alerts for emergencies (Include flashing light). Caters for people who use a wheelchair. Have accessible seating areas in theatrette. Have an accessible public toilet which is unlocked. Caters for people with allergies and intolerances. Train your staff to respond to allergic reactions. Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator. Provide toiletries which are chemical and fragrance free (if requested). An access and inclusion statement is available (make this available on your website). https://www.abbeymedievalfestival.com/accessibility/.