1. When is SKYWALK open? SKYWALK is temporarily closed from 28 September to 12 November 2026. The indoor Observation Deck stays open as usual. SKYWALK session times from 13 November are . Sydney Tower Eye opening hours vary by day and for special events, so check the date you want when booking.
2. How long does it take? The SKYWALK itself is a 60-minute guided walk. Your ticket also includes the indoor Observation Deck before and after the walk, so allow extra time. Add the 45-minute check-in (see Q18) and most families will spend around 2.5–3 hours all up.
3. How old do kids need to be? SKYWALK is for ages 10 and up. Everyone under 18 must be with a guardian aged 18 or over. The ratio is one adult for each 10-year-old, and one adult for every three kids aged 11–17.
4. How much does it cost? SKYWALK + Observation Deck is from $84 per adult when booked early and off peak, up to $99 on the day. Child (10–17) $59. Merlin Annual Pass holders get a discounted SKYWALK rate.
5. Do I need to book ahead? You can buy tickets on the day, but booking online at least one day ahead is cheaper and guarantees your session.
6. What actually happens on SKYWALK? After check-in and a safety briefing, you change into a SKYWALK suit and get clipped into a harness. Your guide then takes the group out onto the open-air walkway around the outside of the tower’s golden turret, 268 metres above the city. There are two glass-floored platforms where you can look straight down to the streets, and 360-degree views from the harbour to the Blue Mountains. Guides point out landmarks and share stories about Sydney along the way.
7. What’s included in the ticket?
- 60-minute fully guided SKYWALK
- Indoor Observation Deck entry before and after your walk
- SKYWALK suit and safety harness
- Locker for your belongings
- 4D Cinema entry
8. Can we take our own photos? No — phones, cameras and any loose items can’t go out on SKYWALK, for the safety of people walking on the streets below. Staff take photos during the walk, and you can buy them afterwards. You’re welcome to take your own photos on the indoor Observation Deck.
9. Is it scary? My child is nervous about heights. It’s a genuine height experience — you’re outside, in the wind, on glass floors 268 metres up. But you’re attached to a safety rail the whole time and your guide sets a steady pace. A good test: if your child is comfortable at the Observation Deck windows, they’ll usually manage SKYWALK. What happens if a child wants to stop partway through is.
10. Are there other ticket options? Yes. There’s a Twilight SKYWALK on select dates, plus VIP packages that pair SKYWALK with drinks or dining (Bronze “Sip”, Silver “Dine”, Gold “Indulge”). Gift vouchers are also available. This SPARK POP listing is for the standard SKYWALK + Observation Deck ticket.
11. Can younger siblings come along? Kids under 10 can’t do SKYWALK, but they can visit the indoor Observation Deck on a General Admission ticket (sold separately). You’ll need another adult to stay with them during the 60-minute walk — staff can’t supervise children.
12. Do you have baby change facilities? Yes, there are baby change facilities inside the Sydney Tower Eye Observation Deck.
13. Is there a parents’ room for feeding? Westfield Sydney has a parents’ room on Level 5 — the same level as the Sydney Tower Eye entrance — with change tables, private feeding rooms and pram parking
14. Are there toilets, including accessible toilets? Yes, there are public toilets. Accessible toilet locations are
15. Can I bring a pram? Yes — Sydney Tower Eye is pram-friendly throughout, including lifts and ramped walkways. Prams can’t go out on SKYWALK; where to leave one during the walk is .
16. Can we bring our own food and drinks? The Westfield Sydney food court is in the same building if you want to eat before or after.
17. Where do we park? Sydney Tower Eye has weekend parking from $12 at selected Wilson Parking car parks (Citi Car Park, 383 Kent St, 321 Kent St and Darling Park). Pre-book online or in the Wilson Parking app with promo code MERLIN. Public transport to Town Hall or St James stations is often easier.
18. Are there any health requirements? Everyone signs a declaration that they’re fit to take part. Pregnant guests can’t do SKYWALK in their third trimester; in the first or second trimester you must be able to wear a 6-point harness comfortably.
19. Can adults have a drink before SKYWALK? No. Anyone under the influence of alcohol can’t take part — guests are breath-tested, and anyone reading 0.05 or above won’t be allowed on and won’t be refunded.
20. What if it rains? SKYWALK runs in most weather, including rain — you’ll be given wet-weather gear. It closes for electrical storms and very high winds [VERIFY]. Sydney Tower Eye’s Weather Promise lets you come back within 7 days if the weather isn’t good on the day of your visit [VERIFY applies to SKYWALK, not just General Admission].
21. Can I wear my glasses? Yes. Prescription glasses and sunglasses get a strap attachment so they stay secure.
22. Is SKYWALK wheelchair accessible? Sydney Tower Eye is wheelchair accessible throughout, with lifts and ramped walkways. SKYWALK access for wheelchair users is — contact the team before booking.
23. When should we arrive? Arrive 45 minutes before your SKYWALK start time for check-in, the briefing and getting suited up.
24. Do kids need ID? Every adult needs current photo ID (Australian driver’s licence, proof of age card or passport; international visitors a passport). Phone photos of ID aren’t accepted. ID requirements for 10–17-year-olds are
25. What should we wear and bring? Closed-in shoes, and pants or shorts — no skirts or dresses. Bring photo ID. Lockers are provided for bags, phones and everything else.
27. Can one parent and one child book together? Yes — bookings need at least two people, so a parent-and-child pair works. Solo walkers can’t join another group.
29. SKYWALK or just the Observation Deck? The Observation Deck is indoors behind glass, suits all ages and works well with little kids and prams. SKYWALK takes you outside, in the wind, onto glass floors with a guide — it’s the step up for kids 10+ who are ready for a real challenge. Both include the same indoor deck.
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